Chatbots and virtual assistants
Chatbots that answer questions
One assistant for repeated customer conversations.
FAQsBookingsOrdersRecommendationsHandoff
Confused customer
What is your return policy?Where do you deliver?Which payment modes do you accept?
FAQ assistant checks your approved answers Bot answers directly - Return policy
- Delivery areas
- Payment modes
Or sends it to your team - Customer name
- Phone number
- Full question
Assistant checks details Slot, timing, customer Slot confirmed Tomorrow, 11:30 AM
Reminder sent Tue Wed Thu
10:3011:3016:00
Order ready Clean details for your team
Ready for team Items 2 shirts Payment COD requested Delivery Sector 42, Gurugram
Approved answers Only accepted facts.
Human handoff Escalate with context.
Client-owned systems Your channels. Your accounts.
Clear logs Review what happened.