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AI agents, in plain words
Short, straight answers for Indian small business owners: what an AI agent is, what to automate first and how the WhatsApp rules work.
- Reads The WhatsApp message
- Decides Which approved answer fits
- Acts Replies to the customer
- Checks with you When the question is new
01
What is an AI agent?
Software that reads a task, decides what to do and finishes the job within rules you set.
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What is the difference between an AI agent and a chatbot?
A chatbot answers questions. An AI agent also finishes the job.
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What can a small business automate first?
The job that repeats every day, follows the same steps and is easy to correct.
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How does WhatsApp automation work for a small business in India?
Start with the free WhatsApp Business app, and move to the paid Platform when an AI agent must reach your orders or calendar.
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